Service 04
Hospitality Consulting
Pre-opening playbooks, standards manuals, concept and guest-journey design for hotels, restaurants and private houses.
Pre-openingStandards & SOPsGuest journey
In brief
From a set of drawings to a full house. We write the pre-opening critical path, draft the standards and SOPs, design the guest journey and recruit the team that will run it — so that opening night feels like the hundredth night.
What you receive
01
Pre-opening critical path and staffing plan
02
Standards manuals and departmental SOPs
03
Concept, menu and guest-journey design
04
Post-opening reviews at thirty, sixty and ninety days
Enquiries
Tell us about your house.
A short note is enough — we will come back to you the same working day, with people not brochures.
hello@abessence.com